Lululemon gets the fairly big New York Times treatment this weekend. If that really means the company is back — after a series of gaffes, flaps and sheer pants — is up to you. From the story:
Though largely still built around the peaceful practice of yoga, Lululemon has not given up the fight. Indeed, it seems to be doubling down on the devout yet irreverent corporate culture Mr. Wilson created, though he left the board earlier this year, after selling half of his stake in the company for about $845 million in 2014.
The gathering in the atrium, billed as a Pants Party, was in celebration of a new line of women’s bottoms, which remains the core product for Lululemon. The various designs have names like Naked and Held-in and are being marketed to steer women’s focus from how they look in the pants (not naked, one hopes) to how they feel in them. The atrium floor was decorated with stickers that read, “I feel more locked in than a harness on a roller coaster before it flips upside down,” and “I feel freer than a skinny dip under the midnight stars.”
After Ms. Poseley spoke, the company’s chief executive, Laurent Potdevin, whose résumé includes Toms, Burton Snowboards and (less congruously) LVMH, also took a turn. “Who but you would take our anchor business and turn it on its head?” he said approvingly, in his heavy French accent, to the crowd. “It’s the culture of innovation at its best.”
Mr. Potdevin’s strategy is essentially twofold: to grow the men’s business (recently with loosefitting pants designed to give their genitalia breathing room) and to expand globally. To accomplish this, he has brought on a new chief financial officer, as well as new executives to lead digital, “brand and community” and design — all men.
He also said he has tweaked the company culture, putting less pressure on employees to take, as they have for years, Landmark Forum personal-development seminars (though many still do, and the company pays for them, along with fitness classes).
The whole operation has been backed since 2014 by an in-house research and development lab, opened in the center of the Vancouver office and encased in glass walls that frost over to assure the privacy that innovation (formerly known as spitballing) requires. It is run by an internal team of engineers and scientists called Whitespace.
The lab is a Wonkaville for athleisure gear. There is a weather chamber that simulates extreme heat and humidity, letting the company determine the effect of elements on materials, seams and other details. There are washing machines to test how well garments withstand the spin cycle. And there is an enormous treadmill built into the floor, surrounded by video cameras to help map out the stretch of seams and — that bugaboo — coverage of material.
I had to include that middle part about the men’s clothing.
Posted by Steve